Only 2% of the passengers are entitled to compensation from airlines for cancellations, delays, missed connections or baggage and overbooking of flights claimed. This means that in the last decade, airlines have saved more than 3,500 million euros in compensation to passengers. refund.me specializing in complaints to the airlines company, has designed an app aimed at travel agents that is intended to facilitate claims through this tourist intermediary.
The new app uses the Sabre system and is called Top Sabre Red Appy. Its aim is to ensure that a greater number of passengers to claim the compensation awarded to them if any of the incidents that projected European regulation. The rule provides compensation 261/2004 CE 250, 300, 400 and 600 euros depending on the passenger delay and distance. Although the law is clear, refund.me calculates an average of 25 million euros each year are left to claim. The reason is sometimes in ignorance of their rights and in other bureaucratic obstacles typically encountered when passengers try to claim. And for that reason have emerged in recent times as companies refund.me, born in 2012.
Top Sabre Red Appy works automatically monitored to detect thousands of delays and cancellations that can be compensated. Remember that European law applies to all flights departing from a European airport, regardless of the destination. The regulation also applies to flights to Europe as long as the airline is in the European Union. With the new app refund.me, over 220,000 travel agents worldwide have access to the monitoring system for free. The application automatically notifies you when a flight they have booked your company is capable of receiving a complaint.
This will likely exponential growth in the application of passenger rights, say from Refund.me. "The simple system monitoring and alerting agents will offer a step forward to increase the visibility of the rights of passengers. This is the first step to simplify what can sometimes be a tedious process," says Eve Buechner , founder and ceo of the company. From there, the claims are handled by refund.me with a fundamental premise for the passenger of this service provider has made his philosophy: "If we do not win, do not charge commission." Something that happened only in 6% of claims handled in two years.
Read more: Refund.me launches app claims to airlines to travel agents - elEconomista.es http://www.eleconomista.es/turismo-viajes/noticias/6010133/08/14/Refundme-lanza-una-app-de-reclamaciones-a-las-aerolineas-para-agencias-de-viajes.html#Kku8RNbiO71r4R2w
The new app uses the Sabre system and is called Top Sabre Red Appy. Its aim is to ensure that a greater number of passengers to claim the compensation awarded to them if any of the incidents that projected European regulation. The rule provides compensation 261/2004 CE 250, 300, 400 and 600 euros depending on the passenger delay and distance. Although the law is clear, refund.me calculates an average of 25 million euros each year are left to claim. The reason is sometimes in ignorance of their rights and in other bureaucratic obstacles typically encountered when passengers try to claim. And for that reason have emerged in recent times as companies refund.me, born in 2012.
Top Sabre Red Appy works automatically monitored to detect thousands of delays and cancellations that can be compensated. Remember that European law applies to all flights departing from a European airport, regardless of the destination. The regulation also applies to flights to Europe as long as the airline is in the European Union. With the new app refund.me, over 220,000 travel agents worldwide have access to the monitoring system for free. The application automatically notifies you when a flight they have booked your company is capable of receiving a complaint.
This will likely exponential growth in the application of passenger rights, say from Refund.me. "The simple system monitoring and alerting agents will offer a step forward to increase the visibility of the rights of passengers. This is the first step to simplify what can sometimes be a tedious process," says Eve Buechner , founder and ceo of the company. From there, the claims are handled by refund.me with a fundamental premise for the passenger of this service provider has made his philosophy: "If we do not win, do not charge commission." Something that happened only in 6% of claims handled in two years.
Read more: Refund.me launches app claims to airlines to travel agents - elEconomista.es http://www.eleconomista.es/turismo-viajes/noticias/6010133/08/14/Refundme-lanza-una-app-de-reclamaciones-a-las-aerolineas-para-agencias-de-viajes.html#Kku8RNbiO71r4R2w
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